TERMS OF SERVICE
Last Updated: December 22, 2025
These Terms of Service, including, without limitation, the terms incorporated by referenced herein (the “Terms”) govern access to, and use of, the internet-based platform and associated services offered by DecisiveAI, Inc. d/b/a as MyDecisive (“MyDecisive”, “we” or “us”), including as made available at and through the website www.mydecisive.ai (such services, software and the website are collectively referred to as the “Service”) by both individual users (each, a “User”) and, to the extent the Service is used by a User on behalf of an organization or other entity (each, an “Organization”), by such Organization. Any User accepting these Terms on behalf of an Organization represents and warrants they have the authority to bind such Organization to these Terms. As used in these Terms, “Customer” means the applicable User and, if applicable, the Organization on whose behalf such User is using the Service.
PLEASE READ THESE TERMS CAREFULLY. BY INDICATING ACCEPTANCE OF THESE TERMS VIA CLICK-THROUGH OR OTHER ELECTRONIC MEANS OFFERED BY MYDECISIVE AND/OR BY USING THE SERVICE, CUSTOMER IS ENTERING INTO A LEGAL AGREEMENT WITH MYDECISIVE AND AGREES TO BE BOUND BY THESE TERMS AS OF SUCH APPLICABLE DATE (THE “EFFECTIVE DATE”). IF CUSTOMER DOES NOT AGREE WITH THE TERMS AND CONDITIONS SET FORTH IN THESE TERMS, CUSTOMER IS NOT PERMITTED TO USE THE SERVICE.
Notwithstanding the foregoing, if an Organization has entered into a separate, written agreement with MyDecisive governing access to and use of the Services (an “MSA”), such MSA will control with respect to such Organization’s use of the Service.
MyDecisive may offer complimentary proof-of-concept services or access to “beta” features (“Pre-Release Features”). CUSTOMER ACKNOWLEDGES THAT THESE MAY CONTAIN ERRORS OR BUGS. MYDECISIVE SHALL HAVE NO LIABILITY FOR THE USE OF SUCH PRE-RELEASE FEATURES.
Terms of Service
We may make changes to the Terms or to the Service from time to time without prior notice to the Customer. When such changes to the Terms are made, we will make the updated Terms available on our website. Unless otherwise notified by MyDecisive, Customer understands and agrees that the updated Terms will be effective immediately and that Customer’s continued use of the Service after the date on which the Terms have changed constitutes acceptance of the updated Terms.
In order to access and use the Service, each User must have an account with us (each, a “User Account”). Users may be required to create a User Account in order to access the Service or, if using the Service on behalf of an Organization, a User Account may have been created on behalf of such User by the applicable Organization. Each User represents and warrants that: (i) such individual is at least 18 years old and has the legal authority to enter into these Terms, (ii) all information provided to MyDecisive is up-to-date, accurate, and complete, (iii) such individual will not allow another person to access the Service using their User Account, and (iv) such individual will not access the Service using another individual’s User Account.
This Privacy Notice below describes how we collect and process personal information when you interact with MyDecisive (DecisiveAI, Inc.), such as by visiting the MyDecisive.ai website, or accessing and using the internet-based services offered by DecisiveAI, Inc. on our website www.mydecisive.ai (such services, software, and the website are collectively referred to as the “Services”).
This Privacy Notice does not apply to content submitted by DecisiveAI, Inc. customers to the Services under a customer account. If applicable, please refer to the privacy notice(s) made available by the applicable DecisiveAI, Inc. customer for more information regarding how such customers may use MyDecisive.’s Services to process your personal information.
This Privacy Notice is incorporated into, and considered a part of, the DecisiveAI, Inc. Terms of Service, currently located at http://mydecisive.ai/privacy-policy (the “Terms”).
Complimentary Services and Pre-Release Features
MyDecisive elects to offer User and Customers certain complimentary proof-of-concept, onboarding, or other similar services (“Complimentary Services”) and/or access to certain “pre-release”, “experimental”, “beta” or other Service features prior to their full commercial release (“Pre-Release Features”), at MyDecisive’s sole option. Receipt and use of any Complimentary Services and/or Pre-Release Features may be conditioned on acceptance of additional terms and may be subject to confidentiality obligations.
CUSTOMER HEREBY ACKNOWLEDGES AND AGREES THAT COMPLIMENTARY SERVICES AND/OR PRE-RELEASE FEATURES MAY EXPERIENCE DELAYS OR FAILURES OF FUNCTIONALITY, MAY BE INCOMPLETE, AND MAY CONTAIN ERRORS, DEFECTS, BUGS OR OTHER INACCURACIES THAT COULD CAUSE FAILURES, CORRUPTION AND/OR LOSS OF DATA OR INFORMATION. THE FEATURES AND FUNCTIONALITY OF THE COMPLIMENTARY SERVICES AND/OR PRE-RELEASE FEATURES MAY CHANGE AT ANY TIME AND MYDECISIVE DISCLAIMS ANY RESPONSIBILITY FOR SUCH CHANGES OR ANY STATEMENTS MYDECISIVE MAKES OR HAS MADE ABOUT THE EXISTENCE OF SUCH FEATURES OR FUNCTIONALITY. CUSTOMER SHOULD NOT RELY ON ANY PARTICULAR FUNCTIONALITY REFLECTED IN ANY COMPLIMENTARY SERVICES AND/OR PRE-RELEASE FEATURES BEING INCLUDED IN A COMMERCIAL VERSION OF THE SERVICE. MYDECISIVE SHALL HAVE NO LIABILITY FOR SUCH COMPLIMENTARY SERVICES AND/OR THE USE OF SUCH PRE-RELEASE FEATURES, INCLUDING, WITHOUT LIMITATION, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH ANY OF SUCH COMPLIMENTARY SERVICES AND/OR PRE-RELEASE FEATURES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE. THIS SECTION SUPERSEDES ANY CONFLICTING PROVISION OF THESE TERMS.
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