MyDecisive | End Alert Fatigue with Real-Time Stateful Alerting

Intelligent Alerting

Scale your operations with the world’s only stateful engine, achieve near-zero MTTR

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End Alert Fatigue with the First Stateful Telemetry Hub

Conceptual overview of Intelligent Alerting

Move beyond slow, batch-based monitoring. MyDecisive’s SmartHub powers the next generation of alerting by operating in real-time directly on your full-scale telemetry stream, offering superior speed and intelligence over legacy SaaS solutions.

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Advanced Alerting Capabilities

Real-Time & Stateful Logic

Alerts are processed instantly on the data stream, offering super-fast, stateful logic for greater accuracy

Fully Programmable

Trigger any automation logic directly from your alerts for immediate, intelligent response.

Full-Fidelity Data Access

Work with 100% of your telemetry data for maximum precision.

The result is simple: More Visibility. More Precision. More Flexibility.

Zero-Work, 100% Coverage

Crucially, MyDecisive Intelligent Alerting provides an immediate baseline of operational coverage for your entire environment with zero configuration:

100% Coverage: Automatically monitor every service, component, infrastructure element, and application in your estate.
Zero Work: Gain complete coverage instantly upon deployment.

Built on Open Standards, Available as Open Source, Simplified for You

Our alerting system is constructed using critical industry standards—including OpenTelemetry, Kubernetes, and Prometheus. We eliminate complexity, allowing you to benefit from best-in-class technology without the need to learn, manage, or maintain it in your stack.

Stateful vs. Stateless Alerting: Reducing False Positives

Feature	Stateless Alerting (Legacy SaaS)	MyDecisive Stateful Alerting
Logic	Instantaneous/Stateless The system evaluates the current data point in isolation (e.g., `CPU utilization is currently > 90%.`)	Contextual/Stateful The system evaluates the current data point in the context of recent events and current system state.
Data Context	Limited Only sees the metric or log line itself; lacks insight into related events like recent deployments or infrastructure changes.	Full Context (Braided Telemetry) Has full in-memory access to related logs, metrics, and traces, allowing for sophisticated decisions.
How it Reduces Noise	Basic Uses simple delay or n-out-of-m checks, which can still be brittle and miss complex conditions.	Advanced Enables complex temporal logic, such as `alert only if $X$ is true AND $Y$ has been true for $Z$ time AND the number of successful events hasn't increased in the last minute.`
Example Scenario	Intervention required A server momentarily runs a large background task, spiking CPU for 10 seconds.	No intervention required The system recognizes the spike but checks if the duration exceeds a 3-minute persistent threshold.

The Value of Stateful Precision

MyDecisive's SmartHub alerts are designed to enhance operational efficiency through their stateful capabilities:

Enforce Persistence

Alerts are triggered only when conditions are consistently met over a defined time frame, reducing noise from transient spikes that are harmless.

Correlate Events

The system evaluates dependencies, ensuring that alerts are context-aware. For instance, it will not trigger an alert for a spike in request latency if a log event indicates that the spike was caused by a planned, non-disruptive cache refresh.

Support Complex Logic

The alerts incorporate sophisticated runbook automation. For example, if latency is high, the system will first attempt an auto-remediation step and will only alert a human if the latency persists for 5 minutes after the remediation attempt.

These features contribute to a more effective and streamlined monitoring process.

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