intelligent alerting

Intelligent Alerting

Scale your operations with the world's only stateful engine, achieve near-zero MTTR

End Alert Fatigue with the First Stateful Telemetry Hub

Conceptual overview of Intelligent Alerting
Move beyond slow, batch-based monitoring. MyDecisive's SmartHub powers the next generation of alerting by operating in real-time directly on your full-scale telemetry stream, offering superior speed and intelligence over legacy SaaS solutions.
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Advanced Alerting Capabilities

Real-Time & Stateful Logic

Alerts are processed instantly on the data stream, offering super-fast, stateful logic for greater accuracy

Fully Programmable

Trigger any automation logic directly from your alerts for immediate, intelligent response.

Full-Fidelity Data Access

Work with 100% of your telemetry data for maximum precision.

The result is simple: More Visibility. More Precision. More Flexibility.

Zero-Work, 100% Coverage

Crucially, MyDecisive Intelligent Alerting provides an immediate baseline of operational coverage for your entire environment with zero configuration:

  • 100% Coverage: Automatically monitor every service, component, infrastructure element, and application in your estate.

  • Zero Work: Gain complete coverage instantly upon deployment.

Built on Open Standards, Available as Open Source, Simplified for You

Our alerting system is constructed using critical industry standards-including OpenTelemetry, Kubernetes, and Prometheus. We eliminate complexity, allowing you to benefit from best-in-class technology without the need to learn, manage, or maintain it in your stack.

Stateful vs. Stateless Alerting: Reducing False Positives

FeatureStateless Alerting (Legacy SaaS)MyDecisive Stateful Alerting
LogicInstantaneous/Stateless. The system evaluates the current data point in isolation (for example, CPU utilization is currently > 90%).Contextual/Stateful. The system evaluates the current data point in the context of recent events and current system state.
Data ContextLimited. Only sees the metric or log line itself; lacks insight into related events like recent deployments or infrastructure changes.Full Context (Braided Telemetry). Has full in-memory access to related logs, metrics, and traces, allowing for sophisticated decisions.
How it Reduces NoiseBasic. Uses simple delay or n-out-of-m checks, which can still be brittle and miss complex conditions.Advanced. Enables complex temporal logic, such as alert only if X is true and Y has been true for Z time and successful events have not increased in the last minute.
Example ScenarioIntervention required. A server momentarily runs a large background task, spiking CPU for 10 seconds.No intervention required. The system recognizes the spike but checks if the duration exceeds a 3-minute persistent threshold.

The Value of Stateful Precision

MyDecisive's SmartHub alerts are designed to enhance operational efficiency through their stateful capabilities:

Enforce Persistence

Alerts are triggered only when conditions are consistently met over a defined time frame, reducing noise from transient spikes that are harmless.

Correlate Events

The system evaluates dependencies, ensuring that alerts are context-aware. For instance, it will not trigger an alert for a spike in request latency if a log event indicates that the spike was caused by a planned, non-disruptive cache refresh.

Support Complex Logic

The alerts incorporate sophisticated runbook automation. For example, if latency is high, the system will first attempt an auto-remediation step and will only alert a human if the latency persists for 5 minutes after the remediation attempt.

These features contribute to a more effective and streamlined monitoring process.

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