Introducing the MyDecisive SmartHub
The Autonomous Telemetry Hub for Decisive Operations
Why observe when you can act - in real-time - to address the needs of your users, your teams, and your budgets?
In the age of OpenTelemetry and AIOps, the biggest cost is not data ingestion - it is operational indecision. The MyDecisive SmartHub is a cloud-native platform that closes the critical control gap in your observability stack. It runs anywhere you use OpenTelemetry, Kubernetes, and Prometheus, giving you complete, real-time control over your telemetry data and operational outcomes.
Built on 100% open-source, the SmartHub provides the massive scale and runtime control needed to automate your most complex runbooks. By analyzing telemetry and executing decisions on the wire, we eliminate manual triage and decode binary streams instantly. Stop just observing and start deciding-save costs through real-time, informed automation.
The SmartHub delivers essential, interconnected capabilities and removes the need to manually decode complex binary data streams, delivering:
IFTTT Platform: Automated Runbooks
We call this powerful capability our **"If This Then That" (IFTTT) approach**. Our users leverage IFTTT on the MyDecisive SmartHub to **save millions of dollars per year** and drive the **Mean Time to Recovery (MTTR) to as close to zero as possible**.
| Scenario / "IF This..." (Trigger) | ...THEN That (Action) | Benefit |
|---|---|---|
| **IF** a customer-facing service's **P95 latency exceeds 500ms** for 3 consecutive minutes (Stateful Alert). | **THEN** increase the horizontal pod autoscaler (HPA) limits for the associated deployment by 2 pods and notify the on-call engineer via Slack only if latency persists for an additional 5 minutes. | **Proactive Remediation**: Fix performance issues before they become critical and reduce unnecessary alerts. |
| IF a non-critical backend log line contains PII (for example, an unredacted email address or other identifiable data). | **THEN** redact the PII field in-stream and route the log line to a low-cost S3 bucket for compliance retention. Do not send log data back to the SaaS vendor. | **Cost and Compliance**: Enforce data privacy policies and save costs of vendor ingest on non-actionable, sensitive data. |
| IF trace sampling rules indicate a trace is low-value and a request originates from an internal staging IP address (Low Signal). | **THEN** dynamically reduce the sampling rate for that specific service to 1% for 15 minutes and route the trace to a separate, non-indexed observability backend. | **Cost Optimization**: Automatically reduce vendor ingestion volume during high-traffic, low-value internal testing periods. |
| IF the rate of 404 errors for a specific API endpoint drops to zero following a new code deployment. | **THEN** send a green-check signal to the CI/CD pipeline, mark the associated runbook task as complete, and automatically silence baseline 404 alerts on the service for 30 minutes. | **MTTR Reduction**: Confirm successful remediation instantly and stop alert noise immediately after a fix is deployed. |
Kill the Risk In-Flight: Automate PII Redaction on Your OTel Stream.
See SmartHub in ActionMyDecisive SmartHub
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