PRIVACY POLICY

Last Updated: December 22, 2025

Personal Data Not Collected by MyDecisive

MyDecisive does not intentionally collect sensitive Personal Data, such as social security numbers, genetic data, health information, or religious information. Although MyDecisive does not request or intentionally collect any sensitive Personal Data, we realize that users might store this kind of information in a GitHub repository or MyDecisive’s GitHub repository. MyDecisive does not intentionally collect the Personal Data of individuals that are stored in users' repositories or other free-form content inputs. If Personal Data is stored in a user repository then the repository owner is responsible for its processing. If you are a child under the age of 13, you may not have an account. MyDecisive does not knowingly collect information from, or direct any of our Services to, children under 13. If we learn or have reason to suspect that a user is under the age of 13, we will close the child's account.

Personal Data We Collect

We collect the Personal Data you provide to us, for example: Profile Information: We collect information that you voluntarily provide in your user profile or via Community sites such as Slack; this may include your public avatar (which may be a photo), additional email addresses, company/organization name, job title, country, social media handles, and biography. Please note this information will be visible to other users of the Services and to the public, although you can limit the visibility of certain profile fields through your account and profile privacy settings. This is collected for free and paid users of the SaaS platform and services. Payment and Identity Verification Information: If you purchase services from MyDecisive, we will collect payment information from you that may include your name, billing address and credit card or bank information. We may also use your credit card information and telephone number to verify your identity and prevent abuse of our pipelines. MyDecisive does not directly process or store your entire credit card number, but we do direct that information to our third-party payment processors for processing.

Contact Information: If you request MyDecisive to contact you, or sign up for marketing materials, events, or participate in user research and development, MyDecisive may collect information such as name, address, email address, telephone number, company name, and size of company. This may be collected through the Websites, such as through our live video and chat function on our marketing pages or during account registration. Licensee Information: We collect licensee name, email address, and similar information associated with the individual that receives a license key for the paid users of the Self-managed product.

Content you provide through the use of the Services: Examples of content we collect and store include but are not limited to: the summary and description added to an issue, your repositories, commits, project contributions, profile metadata, activity data, comments, and any inputs and outputs generated by Artificial Intelligence (“AI”) and Machine-Learning (“ML”) powered features. Content also includes any code, files and links you upload to the Services. This is collected for the free and paid users of MyDecisive.

Customer Support and Professional Services Information: If you contact MyDecisive customer support or receive professional services, we will collect information about you related to your account and to the requests you are making or the services being provided. Customer Support information is collected through the Websites, such as the MyDecisive Slack and Github.

Call Recordings: We may record and transcribe MyDecisive webinars, trainings, and online events. In addition, we may record and transcribe sales calls hosted on various videoconferencing technologies to enable our sales and support teams to share conversational insights, create training and presentations, and improve internal processes. Other Content You Submit: We may also collect other content that you submit to our Services. For example: feedback, comments and blog posts, or when you participate in any interactive features, surveys, contests, promotions, prize draws, activities or events. When you participate in interactive channels, we may collect and process information for demographic analysis. Such collection is not tied to any specific products, but may be collected through the Websites.

Information about Your Use of the Services We Collect Automatically

We may collect certain Personal Data automatically through your use of the MyDecisive Websites and Services, for example:

Device Information and Identifiers: When you access and use our Services, we automatically collect information about your device, which may include: device type, your device operating system, browser type and version, language preference, IP address, hardware identifiers, and mobile IDs. We may also derive your approximate location from this information, including country, city, state and postal code. This information may be collected through any use of the Services.Customer Product Usage Information: We may automatically collect Customer Product Usage Information to gather insights into the success of stages and features, track how value is delivered through the use of the Services, help generate optimal customer implementation of the Services, and understand end-to-end user behavior. Depending on the category of Customer Product Usage Information collected, the metrics are stored in an aggregated and/or pseudonymized format. This is collected for the free and paid users of MyDecisive services and solutions.Website Usage Data: When you visit our Websites, we automatically log information about how you interact with the sites, such as the referring site, date and time of visit, and the pages you have viewed or links you have clicked. For our Websites, MyDecisive may use a session replay, which captures a de-identified log of the marketing Websites that you visit.Cookies and Similar Tracking Technologies: MyDecisive uses cookies and similar technologies to provide functionality, such as storing your settings, and to recognize you as you use our services. In addition, we use cookies to gather information to provide interest-based advertising which is tailored to you based on your online activity. Please review our Cookies Policy to learn about our practices and the controls we provide you.Email Engagement Information: When we send you emails, they may include technology such as a web beacon, that tells us your device type, email client, and whether you have received and opened an email, or clicked on any links contained in the email.Third-Party Integrations: The Services allow for integrations with third-party git applications or code marketplaces. Further, the Services may contain buttons, links, tools and content from third-party services. We may collect information about your use of these integrated applications and extensions, and when you see or interact with these integrations some information may be automatically sent to these third-party companies. However, any third-party integrations’ policies and procedures are not controlled by MyDecisive, and this Privacy Statement does not cover how third-party integrations use your information. We recommend you read the privacy statements of any third-party companies before connecting to or using their applications or services.

Information from Third-Parties and Partners

We may collect Personal Data from other parties in the following ways: Vendors and Partners: We may receive information about you from third-parties such as vendors, resellers, partners, or affiliates. For example, we receive information from our resellers about you and your orders, or we may supplement the data we collect with demographic information licensed from third-parties in order to personalize the Services and our offers to you. Likewise, our sales, marketing, and recruiting teams may receive access to third-party databases containing information to enrich and cleanse business contacts and other corporate data, which may include your email, phone number, and general geographic location through reverse IP lookup services. We may also receive social listening data from companies that monitor public social media posts.

Third-Party Services: MyDecisive allows you to sign up for Services using third-party accounts, such as Meta, Slack, GitHub or Google. When you give permission for this to happen, MyDecisive will receive information about you from your third-party account, such as name, email address, location and demographic information. In addition, MyDecisive allows you to connect the Services through third-party applications, like Jira and Slack. As part of this interaction, third-party applications may send Personal Data to MyDecisive in accordance with the privacy settings of the third-party service. This Personal Data may include contact information, location, chat commands, and information related to your projects.

Other Users of the Services: Other users of the Services may provide information about you when they submit issues and comments, or we may receive information when you are designated as a representative or administrator on your company's account. When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain products or features, those products or features may not be available or function correctly.

General

These Terms constitute the whole legal agreement between Customer and us and completely replace any prior agreements between Customer and us in relation to the Service. Notwithstanding the foregoing, if Customer is an Organization and has entered into an MSA with MyDecisive, such MSA shall continue to govern such Organization’s use of the Service in place of these Terms of Service; provided, however, that such Organization must accept the Supplemental Terms to use any optional features governed by such Supplemental Terms and the Supplemental Terms shall govern any use of such optional features by such Organization. Should any provision of these Terms be found invalid or unenforceable, the remaining terms shall still apply.

There are no third-party beneficiaries to these Terms. The parties are independent contractors, and nothing in these Terms creates an agency, partnership or joint venture.

Customer agrees that we may provide Customer with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Service or our website at our sole discretion. By providing us an email address, Customer consents to our using the email address to send Customer any notices required by law in lieu of communication by postal mail.

Customer agrees that if we don’t exercise or enforce any legal right or remedy which is contained in these Terms (or of which we have the benefit of under any applicable law), this will not be taken to be a waiver of our rights and that those rights or remedies will still be available to us. If for any reason a court of competent jurisdiction finds any provision of these Terms to be unenforceable, that provision of these Terms will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of these Terms will continue in full force and effect.

The Terms, and Customer’s relationship with us under the Terms, shall be governed by the laws of the State of California without regard to its conflict of laws provisions. Customer agrees to submit to the exclusive jurisdiction of the courts located within the county of San Francisco, California to resolve any legal matter arising from the Terms.

Customer will comply with all applicable laws and regulations and will not, without prior government authorization, export, re-export, or transfer MyDecisive services (including the Service) or technology, either directly or indirectly, in violation of such laws and regulations. Customer represents and warrants that Customer (a) is not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, or that has been designated by the U.S. Government as a “terrorist supporting” country; (b) has not been identified as a “Specially Designated National” by the Office of Foreign Assets Control; (c) has not been placed on the U.S. Commerce Department’s Denied Persons List;” and (d) will not use the Service if any applicable laws in Customer’s country prohibit Customer from doing so in accordance with these Terms.

Customer may not assign any of Customer’s rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent (not to be unreasonably withheld). Any attempted assignment or delegation in contravention of the foregoing shall be void.

California ResidentsYour Rights and Choices If you are a California resident, you have the

• Right to Know: Request the categories and specific pieces of data we collected.
• Right to Delete: Request that we delete your personal information.
• Right to Opt-Out: You may opt-out of the sale or sharing of your data by clicking our [Do Not Sell or Share My Personal Information] link.
• Right to Non-Discrimination: We will not deny you services or charge different prices if you exercise these rights.

How to Exercise Your Rights
To submit a request, please contact us at legal@mydecisive.ai